《User Agreement: Long Term RENTAL Voice and Data SIM CARD》
■To apply for our rental service, the user must consent to the User Agreement below.
1.About the Plan.
・In order to verify your identity based on the Act on the Prevention of Unauthorized Use, your driver's license, passport or other personal identification documents will be scanned during the application process.
・The personal information provided at the time of application will not be used except for the purpose of using this rental service.
・First month rental fee is free if rent is more than 3 months. An administrative/processing fee of 3,500 yen, 3 months rental fee and security deposit of 5,000 yen has to pay on the contract day. Deposit will be returned at the end of contract when SIM card is returned.
・In case of extended use from the 4th month, monthly payment will be made in advance before ending the month of contract on 25th .
・Unlimited Calls to mobile phones and landline phones (including IP phones) within Japan are free.
・Monthly payment includes: Free domestic call and Internet basic fee(20GB/month), ※Tax is included.
・There are exceptions for the free calls such as "Navi dial" which numbers start with 0570.
・International calls are not available.
・The maximum usage for both additional paid service such as Navi dial and SMS will be limited up to 5,000 yen per month.
・Once the limit exceeds, users will be able to use domestic free calls and internet only (unable to make calls for paid service, send SMS for the remainder of the month) without prior notifications.
・Use of SMS will cost additional charges of 3 yen (+tax) per SMS within Japan and 100 yen per international SMS (tax free).
・An invoice will be sent by email on the 20th of next month. Please contact us if you do not receive the bill email.
・Payment method is cash transfer, credit card payment or paying at service counter.
・In the case of credit card payment, the charging date is on the 25th of every month. Please send your credit card information through secure site according to the bill sent by email on 20th of each month.
・If the payment of the credit card fails, or in the case of cash transfer please make a payment to the following account by bank transfer. The transaction fee will be paid by the customer.
[Japan Post Bank]
Branch Name: 〇五八
Branch (read : zero five eight)
. Code number: 10520
Account number: 24305731 Account name: カ）ナカムラ
Branch Number] 058 Accou Type: Ordinary
Account number: 2430573 Addressee: カ）ナカムラ
・If payment is not made by the due date, the service will be deactivated. Once a phone number has been deactivated, the same number cannot be used again. In addition, we may refuse any future applications from you for Air’s rental service.
3.Using Our Service
・This service provides free domestic calls and internet through 4G/LTE Softbank network within Japan. Even within the service area it may be interrupted due to radio wave conditions and communication may not be possible.
・The data usage is refreshed and starts using a new data package on the 1st of every month. It does not carry over to the following month.
・During the rental term, the Sim Card is under the supervision of the user.
・We are not responsible for any damage incurred by using the Sim Card (e.g. lost data or phone damaged).
・The user is responsible for any loss, stolen or damage of the Sim Card and will be charged 5,000 yen (tax included) for reissuance of the Sim Card. In such condition, please inform us immediately. We will ship the new Sim Card in 7 days in your preferable address (delivery may varies depending on stock status). Once the SIM card is re-issued it cannot be canceled.
・In the case of reissuance, previous SIM card will be disabled. And until you receive new Sim card the service is suspended.
・There is no refund, if you cancel the contract during the rental period.
・Please return the Sim Card to our counter within the business hours in between 7 am and 9 pm(in case of return by mail, the costs required to return the item is borne by the customer).
・If the Sim Card is not returned by the end of the contract day 5,000 yen(security deposit) will be blocked and will be charged automatically on the 5th day after the scheduled return date.
・If we detect that your SIM card has been damaged or tampered with, a SIM card charge of 5,000yen will be applied.
・If any of the following occurs, we have the right to cancel the contract without any prior notification. The user is responsible for any damage due to the cancellation, and has the duty to return the rented SIM card immediately.
A) There are false data provided on the application form.
B) Due to the user’s actions, they have been deemed unreliable.
C) The user has violated the terms of our contract.
5.Jurisdiction of Trial
・In the case of a lawsuit between the user and the company regarding the User Agreement, the first trial will be held at the court which has jurisdiction in the area of our head office. The trial will be held in accordance with Japanese law, and its interpretation refers to the Japanese language.
Air’s rental service
Business Hours： 8:30am-17:30pm on weekday
Address: 221-2, Namikicho, Narita, Chiba, 286-0045, Japan
TEL: +81(0)476-33-8802 or 080-7553-4949